Who we are
Our website address is: https://thepalmsspain.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you complete a contact form we will only email you to reply to the form or to answer questions from the form. We will not add your data to any other database unless you opted in for a newsletter on the form.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics, Facebook Analytics and Hotjar Analytics. None of these give us personal information that we can link to you, but all of them track what you do online, even after you left our website so we can serve you advertisement at a later stage.
Who we share your data with
We don’t share your data with anyone else.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact information will not be used for anything other than to make your booking. We do not share this information with anyone else.
You can contact us on:
Finca Del Caballo
Camino del Acebuchal
La Alquería 29120
EN: +44 7795 841133 / +44 7811 229701
ES: +34 642 65 86 94
How we protect your data
We don’t share your data. Your data is kept in our email programs and if you opted in, will also be used in a mailshot.
What data breach procedures we have in place
If our data gets breached, then we will notify you immediately
What third parties we receive data from
We don’t receive data from third parties
What automated decision making and/or profiling we do with user data
We don’t use automatic decision making tools